Customer Experience Specialist (Retail)

Ross Stores; High Point (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

Ross Stores in High Point, NC is hiring a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and operate the register while maintaining a clean, well-presented store.

The role emphasizes safety, courtesy, and efficient service across all areas of the store. This entry-level position requires strong communication and basic math skills, with a focus on teamwork and following company standards.

Qualifications

• Ability to communicate with Customers and Associates in a friendly, respectful manner.
• Basic math skills for transactions and giving change.

Responsibilities

• Greet customers with eye contact, a smile, and a friendly hello.
• Assist customers at the register and help with merchandise questions.
• Maintain a clean, organized sales floor and presentation.
• Follow security, loss prevention, and cash handling procedures.
• Support store leadership and other duties as needed.

Skills

Customer service

Cash register

Communication

Teamwork

Tools

POS system

PDTs

Job description

Ross Stores in High Point, NC is hiring a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and operate the register while maintaining a clean, well-presented store.

The role emphasizes safety, courtesy, and efficient service across all areas of the store. This entry-level position requires strong communication and basic math skills, with a focus on teamwork and following company standards.