Customer Experience Specialist - Retail

Ross Stores; Cartersville (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Inc. is seeking a Retail Associate to provide a positive shopping experience in Cartersville, GA. The role requires greeting Customers, assisting with merchandise, and handling register transactions with courtesy and accuracy.

You will help maintain store cleanliness, ensure safety, and follow company standards for presentation and loss prevention. This is a full-time position focused on delivering outstanding customer service and supporting daily store operations.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet Customers and maintain eye contact, smiling and welcoming.
• Assist Customers on the sales floor and at the register in a courteous and knowledgeable manner.
• Maintain a clean, safe store environment and report hazards to Store Leadership.
• Ensure merchandise is presented according to company standards and layouts.
• Follow MOS and loss prevention policies to protect assets.
• Perform cleaning tasks and restock as needed to support operations.

Skills

Customer service

Communication

Job description

Ross Inc. is seeking a Retail Associate to provide a positive shopping experience in Cartersville, GA. The role requires greeting Customers, assisting with merchandise, and handling register transactions with courtesy and accuracy.

You will help maintain store cleanliness, ensure safety, and follow company standards for presentation and loss prevention. This is a full-time position focused on delivering outstanding customer service and supporting daily store operations.