Customer Experience Specialist - Paid Training & Growth

Exelare; Dayton (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive team environment

Career advancement opportunities

Hands-on customer service experience

Competitive compensation

Job summary

Exelare is seeking a Customer Service Agent in Dayton, OH to help customers with questions, service requests, and product information. This role is ideal for someone who is approachable, solutions-oriented, and enjoys assisting people.

You will provide clear product details, listen to concerns, document interactions, and support promotions. Training is paid and a supportive team environment fosters career growth.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and active listening skills.
• Friendly and professional demeanor.
• Reliable and customer-focused.
• Organized and able to manage multiple requests.
• Previous customer service, retail, or hospitality experience helpful but not required.

Responsibilities

• Respond to customer questions and service requests.
• Provide clear information about products, services, and promotions.
• Listen to customer concerns and assist with solutions.
• Document customer interactions and feedback.
• Assist customers during promotions.
• Communicate recurring customer needs to the team.
• Maintain professional service standards in every interaction.

Skills

Verbal communication

Active listening

Friendly and professional demeanor

Reliability

Organization

Multitasking

Education

High school diploma or equivalent

Job description

Exelare is seeking a Customer Service Agent in Dayton, OH to help customers with questions, service requests, and product information. This role is ideal for someone who is approachable, solutions-oriented, and enjoys assisting people.

You will provide clear product details, listen to concerns, document interactions, and support promotions. Training is paid and a supportive team environment fosters career growth.