Customer Experience Specialist - On-Call, Flexible Hours

Sodexo; Hershey (PA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

Flexible work environment

Training and advancement opportunities

Comprehensive benefits package

Site-specific perks (meals/discounts)

Job summary

Sodexo is hiring a Customer Service Specialist at the Penn State Milton S. Hershey Medical Center. This on-call part-time role involves varying shifts and requires a flexible schedule.

You will greet guests warmly, support clients across face-to-face, email, and phone communications, and document interactions for follow-up. Ideal candidates bring 0–2 years of related experience, strong teamwork, adaptability, reliability, and excellent communication to foster a positive, safe work environment.

Qualifications

• 0–2 years of related experience.
• Team-oriented, adaptable, reliable, and capable of fostering a healthy working environment.
• Excellent communication and customer service skills.
• Ability to work varying shifts and on-call schedules.

Responsibilities

• May work in either food or facilities operation.
• Handle customer service interactions through face-to-face, email or telephone communications.
• Record and document client interactions for management follow-up.
• Attend work and show for scheduled shift on time with satisfactory regularity.
• Other duties may be assigned and differ among accounts per business needs.

Skills

Customer service

Teamwork

Adaptability

Reliability

Communication

Job description

Sodexo is hiring a Customer Service Specialist at the Penn State Milton S. Hershey Medical Center. This on-call part-time role involves varying shifts and requires a flexible schedule.

You will greet guests warmly, support clients across face-to-face, email, and phone communications, and document interactions for follow-up. Ideal candidates bring 0–2 years of related experience, strong teamwork, adaptability, reliability, and excellent communication to foster a positive, safe work environment.