Customer Experience Specialist - Insurance Services

Chad Babcock State Farm Insurance Agency; Excelsior (MN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Chad Babcock - State Farm Agent in Excelsior, MN is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local State Farm agency.

You will handle inquiries, maintain records, support retention strategies, and coordinate with other team members to ensure satisfaction. Compensation ranges from $50,000 to $70,000 per year and a flexible schedule is offered.

Qualifications

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Chad Babcock - State Farm Agent in Excelsior, MN is seeking a Customer Relations Representative to deliver exceptional customer experiences and support the growth of a local State Farm agency.

You will handle inquiries, maintain records, support retention strategies, and coordinate with other team members to ensure satisfaction. Compensation ranges from $50,000 to $70,000 per year and a flexible schedule is offered.