Receptionist & Client Care Associate – Insurance Team

Chad Babcock; Minnesota; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hiring Bonus

Health insurance

Advancement opportunities

Paid time off

Training & development

401(k)

Performance bonus

Competitive salary

Flexible schedule

Job summary

Chad Babcock - State Farm Agent is seeking a friendly Receptionist to warmly greet clients, answer calls, schedule appointments, and maintain accurate customer records at our Excelsior, MN office. This role emphasizes organized, detail‑oriented work and a positive, supportive team environment.

The ideal candidate will excel in customer service, engage in sales conversations when appropriate, and contribute to daily office operations. Comprehensive benefits and growth opportunities await.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Comfortable with sales conversations.
• Basic computer skills including Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Customer service experience

Communication skills

Interpersonal skills

Organizational skills

Multitasking abilities

Sales conversation comfort

Basic computer skills

Job description

Chad Babcock - State Farm Agent is seeking a friendly Receptionist to warmly greet clients, answer calls, schedule appointments, and maintain accurate customer records at our Excelsior, MN office. This role emphasizes organized, detail‑oriented work and a positive, supportive team environment.

The ideal candidate will excel in customer service, engage in sales conversations when appropriate, and contribute to daily office operations. Comprehensive benefits and growth opportunities await.