Customer Experience Specialist — In-Store & Phone

Domino; Springdale (AL); Vor Ort; USD 16.531.000 - 20.664.000; Vollzeit

Zusammenfassung

Domino's Pizza is seeking a Customer Experience Representative to greet customers, take orders in-store or by phone, and ensure a positive experience. You will be the face and voice for Domino's customers, handling in-store and curbside service with a friendly, proactive attitude.

Ideal candidates are 16+ years old, can pass a background check, and thrive in a fast-paced setting with strong communication and math skills. Evening and weekend availability is needed.

Qualifikationen

• Ability to multi-task/work efficiently under pressure.
• Ability to work in a fast-paced environment - Handle the Rush.
• Effective communication with team members and customers.
• Understand safe food handling, food storage and sanitation.
• Ability to work nights and weekends.
• Excellent customer service skills and basic math.
• Ability to take direction from management.

Aufgaben

• Greet customers and provide a positive, engaging experience.
• Take customer orders (in-person or over the phone) using POS.
• Maintain front of store cleanliness and presentation.
• Support drive-thru/curbside experience with safety and accuracy.
• Address customer concerns and escalate to management as needed.
• Ensure orders are organized, accurate and up to standards.

Kenntnisse

Multi-tasking

Calm under pressure

Effective communication

Food safety

Night shifts

Customer service

Basic math

Teamwork

Jobbeschreibung

Domino's Pizza is seeking a Customer Experience Representative to greet customers, take orders in-store or by phone, and ensure a positive experience. You will be the face and voice for Domino's customers, handling in-store and curbside service with a friendly, proactive attitude.

Ideal candidates are 16+ years old, can pass a background check, and thrive in a fast-paced setting with strong communication and math skills. Evening and weekend availability is needed.