Customer Experience Rep - Full-Time, In-Store & Phone

Domino's; Trussville (AL); On-site; USD 24,000 - 32,000; Full time

Job summary

Domino's is hiring a Customer Service Representative to greet customers, take orders, and ensure a positive in-store and phone experience. You will operate the POS system, maintain the storefront, and support curbside and drive-up services while upholding safety standards.

The role requires strong communication, multitasking, and the ability to work nights and weekends, with a focus on excellent customer service and accurate order handling.

Qualifications

• Ability to multi-task under pressure.
• Works well in a fast-paced environment.
• Excellent communication with customers and team.
• Understand safe food handling and sanitation.
• Able to work nights and weekends.
• Strong customer service and basic math skills.

Responsibilities

• Greet customers and provide a positive experience.
• Take orders in-store or over the phone using POS system.
• Maintain a clean, welcoming front of store.
• Support drive-up and curbside experiences with safety.
• Address customer concerns and escalate to management.

Skills

Multi-tasking

Pressure tolerance

Communication

Food safety

Night shifts

Weekend work

Customer service

Tools

POS system

Job description

Domino's is hiring a Customer Service Representative to greet customers, take orders, and ensure a positive in-store and phone experience. You will operate the POS system, maintain the storefront, and support curbside and drive-up services while upholding safety standards.

The role requires strong communication, multitasking, and the ability to work nights and weekends, with a focus on excellent customer service and accurate order handling.