Customer Experience Specialist II

Dollar Tree Stores; San Leandro (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree Stores is looking for a Customer Service Associate II in San Leandro, California. You will be responsible for creating a positive shopping experience by assisting customers, managing sales transactions, and ensuring the store's cleanliness. The ideal candidate has a high school diploma or equivalent and prior customer service experience. Strong organizational skills and the ability to lift between 30 to 50 lbs are required, along with proficiency in basic math. Join us to make a difference in our customers' shopping experience.

Qualifications

• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is preferred.
• Must follow instructions and interpret operational documents.
• Frequent lifting and movement required.

Responsibilities

• Receive merchandise, unload trucks, and process freight safely.
• Merchandise and stock as needed.
• Maintain cleanliness throughout the store and restock bathrooms.
• Ensure a positive environment while interacting with customers.
• Manage sales transactions at the register.
• Protect company assets and maintain security of cash.
• Complete other assigned duties.

Skills

Customer service experience

Organizational skills

Communication skills

Problem-solving skills

Ability to lift 30-50 lbs

Basic math proficiency

Education

High school diploma or equivalent

Job description

Dollar Tree Stores is looking for a Customer Service Associate II in San Leandro, California. You will be responsible for creating a positive shopping experience by assisting customers, managing sales transactions, and ensuring the store's cleanliness. The ideal candidate has a high school diploma or equivalent and prior customer service experience. Strong organizational skills and the ability to lift between 30 to 50 lbs are required, along with proficiency in basic math. Join us to make a difference in our customers' shopping experience.