Customer Experience Specialist — Hybrid, PTO & Growth

Myagenthelps; Alexandria (VA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hiring bonus

Hybrid options

Health stipend

401(k)

Bonus based on performance

Opportunity for advancement

Paid time off

Flexible schedule

Training & development

Job summary

Myagenthelps is actively seeking a Customer Service Representative - State Farm Agent Team Member in Alexandria, Virginia. The role involves addressing customer inquiries, assisting with policy changes, and processing claims. Candidates should have strong communication skills, be detail-oriented, and ideally possess previous customer service experience. The position offers a competitive salary ranging from $50,000 to $70,000 per year, along with numerous benefits including a hiring bonus and flexible scheduling.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Detail-oriented individual capable of multitasking.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Detail-oriented

Multi-tasking

Job description

Myagenthelps is actively seeking a Customer Service Representative - State Farm Agent Team Member in Alexandria, Virginia. The role involves addressing customer inquiries, assisting with policy changes, and processing claims. Candidates should have strong communication skills, be detail-oriented, and ideally possess previous customer service experience. The position offers a competitive salary ranging from $50,000 to $70,000 per year, along with numerous benefits including a hiring bonus and flexible scheduling.