Customer Experience Specialist - Hunting & Fishing

Bass Pro Outdoor World; Wheeling (WV); Sur place; USD 17 000 - 22 000; Plein temps

Résumé du poste

Bass Pro Outdoor World in Wheeling, WV, is seeking a Customer Relations Outfitter to deliver exceptional service, greet customers, and guide buying decisions. The role involves securing firearms with trigger locks, processing returns, and promoting memberships and in-store pickup.

You will interact with customers and vendors, maintain a clean, stocked workspace, and stay knowledgeable about products and promotions to ensure a memorable shopping experience.

Qualifications

• Ability to calculate figures such as discounts and make change to customers.
• Ability to communicate in a friendly and professional manner to our customers and other associates.
• Ability to establish and maintain effective working relationships with Management, coworkers and customers.
• Ability to operate computerized Point of Sale register system.

Responsabilités

• Greet customers as they enter the store in a friendly and outgoing manner.
• Secures all firearms brought into the store with trigger locks.
• Checks in all Vendor representatives, completing the necessary visitor log information and controlling the visitor badges.
• Handles customers' merchandise returns; complete refund / exchange paperwork.
• Promotes programs including CLUB Membership, VOC, and In-Store Pick-up.
• Sells appropriate Hunting and Fishing Licenses.
• Provides a legendary experience for every customer, every time by assisting customers in making buying decisions.

Connaissances

Calculate discounts

Communication with customers

Relationships with staff

POS system

Formation

High school diploma or equivalent

Description du poste

Bass Pro Outdoor World in Wheeling, WV, is seeking a Customer Relations Outfitter to deliver exceptional service, greet customers, and guide buying decisions. The role involves securing firearms with trigger locks, processing returns, and promoting memberships and in-store pickup.

You will interact with customers and vendors, maintain a clean, stocked workspace, and stay knowledgeable about products and promotions to ensure a memorable shopping experience.