Customer Experience Specialist — Glasses

Warby Parker; Natick (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k)

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver the best possible service to our customers on the sales floor. This role supports our retail locations across the country (and Canada) with customer interactions, process improvement, and special projects, helping make glasses shopping a goosebump-inducing experience.

You will embody our brand values, demonstrate outstanding knowledge of products, and contribute to a dynamic, fast-growing retail environment while collaborating with

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor
• Delight customers through wonderful service
• Demonstrate product knowledge and offer style advice
• Dream up ways to reinvent retail and the glasses-shopping experience
• Anticipate the needs of your team and customers and lend a hand
• Foster an inclusive culture by treating customers and colleagues with respect

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver the best possible service to our customers on the sales floor. This role supports our retail locations across the country (and Canada) with customer interactions, process improvement, and special projects, helping make glasses shopping a goosebump-inducing experience.

You will embody our brand values, demonstrate outstanding knowledge of products, and contribute to a dynamic, fast-growing retail environment while collaborating with