Customer Experience Specialist — Frontline Retail

Family Dollar Stores Of Virginia LLC; Portsmouth (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Family Dollar Stores Of Virginia LLC in Portsmouth, VA is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, handle transactions, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes strong communication, reliability, and teamwork, with part-time hours and starting pay from $12.80–$13.00 per hour.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment preferred.
• Must be able to lift between 30 and 50 lbs and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while working assigned cash register.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and help with unloading trucks; stock replenishment.

Skills

Customer service

Communication

Lifting 30-50 lbs

Organizational skills

Problem solving

Teamwork

Education

High school diploma or equivalent

Job description

Family Dollar Stores Of Virginia LLC in Portsmouth, VA is seeking a Customer Service Associate to deliver a friendly shopping experience. You will assist customers with questions and recommendations, handle transactions, stock shelves, unload trucks, and maintain a clean, safe store environment.

The role emphasizes strong communication, reliability, and teamwork, with part-time hours and starting pay from $12.80–$13.00 per hour.