Customer Experience Specialist (Flexible Shifts)

Wawa, Inc; Brodheadsville (PA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

ESOP

401(k) match

Education assistance

Parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is hiring a Customer Service Associate to greet customers, take and fulfill orders, and ensure a fast, friendly experience at the counter and in-store.

You'll prepare breakfast items, build-to-order sandwiches, beverages, and pizzas, while keeping the coffee station clean and inviting, and processing payments and age-restricted transactions when needed. As a CSA, you will contribute to a welcoming store environment, support restocking, and follow policies to keep channels safe and

Qualifications

• Strong communication and customer service skills.
• Ability to multitask in a fast-paced store.
• Must be 16+ years old with reliable transportation.
• Teamwork and adaptability in a retail environment.

Responsibilities

• Greet and engage customers to meet their needs quickly and courteously.
• Prepare fresh food items and maintain coffee stations.
• Operate cashier, handle payments, and manage gift/fuel cards.
• Keep shelves stocked, fresh, and inviting.
• Maintain store cleanliness and safety per policies.
• Complete housekeeping duties including cleaning and trash removal.

Skills

Clear communication

Customer service

Multitasking

Team player

Job description

Wawa, Inc. is hiring a Customer Service Associate to greet customers, take and fulfill orders, and ensure a fast, friendly experience at the counter and in-store.

You'll prepare breakfast items, build-to-order sandwiches, beverages, and pizzas, while keeping the coffee station clean and inviting, and processing payments and age-restricted transactions when needed. As a CSA, you will contribute to a welcoming store environment, support restocking, and follow policies to keep channels safe and