Customer Experience Specialist - Flexible Schedules (Baby Apparel)

Carters; Johnson City (TN); Presencial; USD 17 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Employee discount

Career development

Discount on brands (30%)

Referral bonuses

Resumo da oferta

Carter's in Johnson City, Tennessee is seeking a friendly Sales Associate to welcome families, explain baby essentials, and guide shoppers through our brands. You will assist with omnichannel needs, process transactions, and keep the floor replenished while delivering a positive shopping experience.

We value teamwork, flexibility, and clear communication. The role requires standing, light lifting, and weekend availability. Carter's offers a 30% discount and growth opportunities.

Qualificações

• Customer service skills to engage customers and resolve questions.
• Ability to juggle multiple customers while maintaining a positive attitude.
• Clear, professional verbal and written communication.

Responsabilidades

• Welcome customers with a warm greeting and explain product features and benefits.
• Confidently resolve issues and balance multiple customers in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point of sale transactions at the register.
• Complete floor replenishment and shipment as needed to maintain stock levels.
• Explain current promotions and the brand loyalty program to customers, including credit options.
• Minimize store loss through excellent service and a safe, clean store environment.

Conhecimentos

Customer Service

Multitasking

Communication

Ferramentas

POS System

Descrição da oferta de emprego

Carter's in Johnson City, Tennessee is seeking a friendly Sales Associate to welcome families, explain baby essentials, and guide shoppers through our brands. You will assist with omnichannel needs, process transactions, and keep the floor replenished while delivering a positive shopping experience.

We value teamwork, flexibility, and clear communication. The role requires standing, light lifting, and weekend availability. Carter's offers a 30% discount and growth opportunities.