Customer Experience Specialist — Flexible Schedule & Growth Path

Kari Bird - State Farm Agent; Richmond (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kari Bird - State Farm Agent in Richmond, Texas, is seeking a Customer Relations Representative to create exceptional customer experiences and support agency growth. In this role, you’ll address customer inquiries, manage records, and improve customer retention strategies.

The ideal candidate possesses strong communication and problem-solving skills, and a passion for helping others. Opportunities for internal advancement are anticipated for motivated candidates. Join our team and enhance your career with us.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service preferred.
• Ability to remain calm under pressure.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain and update customer records.
• Assist with customer retention strategies.
• Coordinate with other departments for customer satisfaction.

Skills

Communication and problem-solving skills

Customer service experience

Ability to handle high-stress situations calmly

Job description

Kari Bird - State Farm Agent in Richmond, Texas, is seeking a Customer Relations Representative to create exceptional customer experiences and support agency growth. In this role, you’ll address customer inquiries, manage records, and improve customer retention strategies.

The ideal candidate possesses strong communication and problem-solving skills, and a passion for helping others. Opportunities for internal advancement are anticipated for motivated candidates. Join our team and enhance your career with us.