Customer Experience Specialist | Flexible Schedule & Growth

Davis McCord - State Farm Agent; Germantown (TN); Sur place; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Free food & snacks

Résumé du poste

Davis McCord - State Farm Agent in Germantown, TN is seeking a Customer Relations Representative. You will generate exceptional client experiences, resolve inquiries, maintain client records, and coordinate with agency teammates to meet community needs.

This position offers a competitive salary, flexible schedule, Simple IRA, license reimbursement, bonus based on performance, paid time off, plus ongoing training and development within a supportive, dog-friendly office culture.

Qualifications

• Strong communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsabilités

• Manage customer inquiries and resolve issues.
• Maintain client records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Connaissances

Strong communication

Problem-solving

Customer service experience

Description du poste

Davis McCord - State Farm Agent in Germantown, TN is seeking a Customer Relations Representative. You will generate exceptional client experiences, resolve inquiries, maintain client records, and coordinate with agency teammates to meet community needs.

This position offers a competitive salary, flexible schedule, Simple IRA, license reimbursement, bonus based on performance, paid time off, plus ongoing training and development within a supportive, dog-friendly office culture.