Customer Experience Specialist (Flexible Schedule)

Walgreens; Radmoor (TN); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will operate the register, process purchases, and help maintain clean, well-merchandised aisles while following company policies.

The role emphasizes friendly, proactive service, adherence to store standards, and support for photo services and online order pickup. Experience in retail is preferred, with flexibility for evenings and weekends.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior work experience with Walgreens.

Responsibilities

• Registers sales on assigned cash register, provides courteous, fair, friendly, and efficient checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Recommends items for sale and recommends trade-up and/or companion items.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Provides customer service in the photo area and assists with web pick-up responsibilities.
• Assists with exterior and interior maintenance to maintain store appearance.
• Completes special assignments and other tasks as assigned.

Skills

Customer service

English fluency

Communication

Tools

Store systems

Job description

Walgreens is seeking a Customer Experience Associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will operate the register, process purchases, and help maintain clean, well-merchandised aisles while following company policies.

The role emphasizes friendly, proactive service, adherence to store standards, and support for photo services and online order pickup. Experience in retail is preferred, with flexibility for evenings and weekends.