Customer Experience Specialist — Flexible Schedule

Walgreens Co.; Peru (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. is seeking a Customer Experience associate to greet customers, assist with products and services, and deliver efficient checkout service. You will handle cash, process returns, and maintain clean, organized shelves across the store while upholding Walgreens service standards.

The role emphasizes friendly, proactive customer interactions and may include duties in the photo area and online order pickup to ensure a positive, streamlined shopper experience.

Qualifications

• Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evenings and weekend hours.

Responsibilities

• Engage customers and patients by greeting them and assisting with products and services.
• Resolve customer issues to ensure a positive experience.
• Register purchases, handle cash transactions, and process returns/exchanges as needed.
• Maintain clean, merchandised counters and shelves; assist with stock and pricing as directed.
• Provide service in photo area and participate in web order pickup and delivery.

Skills

Fluent English

Customer service

Retail experience

Job description

Walgreens Co. is seeking a Customer Experience associate to greet customers, assist with products and services, and deliver efficient checkout service. You will handle cash, process returns, and maintain clean, organized shelves across the store while upholding Walgreens service standards.

The role emphasizes friendly, proactive customer interactions and may include duties in the photo area and online order pickup to ensure a positive, streamlined shopper experience.