Retail Customer Experience Specialist – Flexible Schedule

Walgreens; Marion (IL); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to deliver outstanding service at the point of sale. You will greet customers, answer questions, and help shoppers find products while maintaining clean, organized aisles and displays.

You will process sales, handle cash transactions, and assist with pickups and photo services as needed. The role emphasizes friendly, efficient checkout and proactive help, ensuring every customer leaves satisfied and ready to return.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prefer prior Walgreens experience.
• Arrest and conviction records will be considered.

Responsibilities

• Engage customers and patients by greeting them and offering assistance with products and services.
• Resolve customer issues to ensure a positive experience.
• Provide courteous, fair, friendly checkout service and operate the cash register.
• Keep counters, shelves, and displays clean and well merchandised.
• Assist with inventory, pricing, and resets as directed by leadership.
• Provide photo area services and assist with web pick-up orders as needed.

Skills

Customer service

Cash handling

Merchandising

Stock management

POS usage

Tools

Store systems

Job description

Walgreens is seeking a customer-focused associate to deliver outstanding service at the point of sale. You will greet customers, answer questions, and help shoppers find products while maintaining clean, organized aisles and displays.

You will process sales, handle cash transactions, and assist with pickups and photo services as needed. The role emphasizes friendly, efficient checkout and proactive help, ensuring every customer leaves satisfied and ready to return.