Customer Experience Specialist — Flexible Hours & Growth

Carters Inc.; Davenport (AL); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Employee discount (30%)

Tuition-free opportunities for GED or

Job summary

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, introduce baby essentials, and assist with promotions and loyalty programs.

You will work in a dynamic retail environment, balancing multiple customers while delivering exceptional service. Join us in a welcoming, inclusive culture that values training and development. This role offers opportunities to grow with Carter’s while supporting customers across in-store and

Qualifications

• Customer service experience is essential.
• Strong communication and interpersonal skills.
• Ability to engage customers and drive sales.

Responsibilities

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Resolve issues proactively in a busy retail environment.
• Assist with omnichannel needs to ensure a positive shopping experience.
• Execute and expedite point-of-sale transactions.
• Complete floor replenishment and shipments as needed.
• Explain current promotions and loyalty programs to customers.
• Help maintain a safe, clean, and organized store to minimize loss.

Skills

Customer service

Effective communication

Sales

Education

High school diploma

Job description

Carter’s Inc. is seeking a Sales Associate to be the first face of the brand for growing families. You will welcome customers, introduce baby essentials, and assist with promotions and loyalty programs.

You will work in a dynamic retail environment, balancing multiple customers while delivering exceptional service. Join us in a welcoming, inclusive culture that values training and development. This role offers opportunities to grow with Carter’s while supporting customers across in-store and