Customer Experience Specialist | Flexible Hours & ESOP

Wawa, Inc; Lake Wales (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Medical & dental benefits

ESOP

401(k) matching

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) in Lake Wales, FL to greet customers, take orders, and keep the store inviting and well stocked. You will operate the cash register, handle payments, assist with fuel/gift cards, and support a fast-paced team.

The role emphasizes friendly service, reliability, and teamwork, with comprehensive benefits and flexible schedules. Must be at least 16 years old and ready to contribute to a beloved brand that puts people first.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean.
• Operate the cash register, handle payments, activate fuel/gift cards, and assist with lottery and ID verification.
• Keep shelves fresh, full, and inviting; perform store housekeeping and safety tasks.

Skills

Great communication

Customer service

multitasking

Teamwork

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) in Lake Wales, FL to greet customers, take orders, and keep the store inviting and well stocked. You will operate the cash register, handle payments, assist with fuel/gift cards, and support a fast-paced team.

The role emphasizes friendly service, reliability, and teamwork, with comprehensive benefits and flexible schedules. Must be at least 16 years old and ready to contribute to a beloved brand that puts people first.