Guest Experience Specialist — Flexible Hours & ESOP

Wawa, Inc; Muhlenberg Township (Berks County); On-site; USD 2,066,000 - 2,480,000; Full time

Benefits offered by this job

ESOP

401(k) plan

Education assistance

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Job summary

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers, prepare food items, and maintain a clean and organized store. You will operate the register, manage payments, fuel, and age-restricted products while ensuring shelves remain stocked and inviting.

The role requires strong communication, teamwork, and the ability to thrive in a fast-paced environment. Eligibility includes being 16+ years old with reliable transportation and a flexible schedule.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask like a pro.
• Must be 16+ years old with reliable transportation.
• Enjoys working in a team environment.

Responsibilities

• Greet and engage with customers to ensure needs are met quickly and courteously.
• Prepare food items and maintain coffee station cleanliness and organization.
• Operate the cash register and handle payments; activate fuel and gift cards; assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked; keep shelves fresh, full and inviting.

Skills

Communication skills

Customer service

Multitasking

Reliability

Job description

Wawa, Inc. is seeking a Customer Service Associate (CSA) to greet and serve customers, prepare food items, and maintain a clean and organized store. You will operate the register, manage payments, fuel, and age-restricted products while ensuring shelves remain stocked and inviting.

The role requires strong communication, teamwork, and the ability to thrive in a fast-paced environment. Eligibility includes being 16+ years old with reliable transportation and a flexible schedule.