Customer Experience Specialist — Flexible Hours & ESOP

Wawa, Inc; Milford (DE); On-site; USD 2,135,000 - 2,652,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Mental health benefits

ESOP

401(k) matching

Tuition reimbursement

Paid parental leave

Store discounts

Paid time off

Flexible schedules

Wellness programs

Job summary

Wawa, Inc. is seeking a Customer Service Associate to greet customers and provide excellent service at the point of sale. You will prepare a range of fresh foods, beverages, and build-to-order items while keeping the store clean and inviting.

You will also operate the register, manage payments, and assist with fuel, gift cards, and age-verification processes. The role emphasizes strong communication, teamwork, and the ability to thrive in a fast-paced environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.

Responsibilities

• Greet and engage with customers to meet their needs quickly and courteously.
• Prepare food items (breakfast items, sandwiches, beverages, pizzas) and keep coffee station clean.
• Operate the cash register, handle payments, activate fuel and gift cards, and assist with lottery and ID verification.

Skills

Customer service

Communication

Multitasking

Teamwork

Job description

Wawa, Inc. is seeking a Customer Service Associate to greet customers and provide excellent service at the point of sale. You will prepare a range of fresh foods, beverages, and build-to-order items while keeping the store clean and inviting.

You will also operate the register, manage payments, and assist with fuel, gift cards, and age-verification processes. The role emphasizes strong communication, teamwork, and the ability to thrive in a fast-paced environment.