Customer Experience Specialist — Flexible Hours

African American Talent; Norfolk (VA); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Walgreens is hiring for a customer-focused role in which you will greet customers, assist with product needs, and process purchases at the register. You will help maintain displays, restock items, and support store operations to ensure a positive shopping experience.

Responsibilities include handling cash, processing returns, and offering proactive help to customers. This position may require evenings and weekend shifts and aligns with Walgreens policies and service standards.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months retail experience preferred.
• Prior Walgreens experience preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous checkout service.
• Engages customers, answers questions, and supports product recommendations.
• Maintains clean, well merchandised counters and shelves.
• Operates store systems and equipment with accuracy and care.
• Supports asset protection and adheres to company policies.

Skills

Customer service

Cash handling

Merchandising

POS systems

Friendly demeanor

Tools

POS hardware

Inventory systems

Job description

Walgreens is hiring for a customer-focused role in which you will greet customers, assist with product needs, and process purchases at the register. You will help maintain displays, restock items, and support store operations to ensure a positive shopping experience.

Responsibilities include handling cash, processing returns, and offering proactive help to customers. This position may require evenings and weekend shifts and aligns with Walgreens policies and service standards.