Customer Experience Specialist (Flexible Hours)

Walgreens; Los Altos (CA); On-site; USD 26,000 - 32,000; Full time

Job summary

Walgreens is seeking a customer-focused associate to engage shoppers, answer questions, and guide them to products and services. You will greet customers, help with purchases, and ensure a seamless checkout experience.

The role emphasizes friendly, efficient service, adherence to store policies, and maintaining an inviting store environment. Prior retail or Walgreens experience is a plus, with availability for flexible hours.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of retail experience preferred (if mentioned).
• Prior Walgreens experience preferred (if mentioned).

Responsibilities

• Greet customers and offer assistance with products and services.
• Resolve customer issues to ensure a positive experience.
• Provide courteous, fast, and efficient checkout service.
• Operate the cash register, process transactions, returns, and exchanges.
• Maintain clean, organized counters and shelves, and assist with stock rotation.

Skills

Customer service

Communication

Sales

Cash handling

Product knowledge

Tools

Cash register system

POS system

Job description

Walgreens is seeking a customer-focused associate to engage shoppers, answer questions, and guide them to products and services. You will greet customers, help with purchases, and ensure a seamless checkout experience.

The role emphasizes friendly, efficient service, adherence to store policies, and maintaining an inviting store environment. Prior retail or Walgreens experience is a plus, with availability for flexible hours.