Customer Experience Specialist — Flexible, Growth-Driven

Ryan Kill - State Farm Agent; Fargo (ND); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Ryan Kill - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and support to clients. You will handle inquiries, maintain records, and contribute to retention efforts in a friendly, community-focused agency.

We offer a flexible schedule, training and development, and opportunities for advancement as you grow with the team in Fargo, ND. A supportive environment and competitive compensation accompany the role.

Qualifications

• Excellent communication and problem-solving abilities.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Stress management

Job description

Ryan Kill - State Farm Agent is seeking a Customer Relations Representative to deliver outstanding service and support to clients. You will handle inquiries, maintain records, and contribute to retention efforts in a friendly, community-focused agency.

We offer a flexible schedule, training and development, and opportunities for advancement as you grow with the team in Fargo, ND. A supportive environment and competitive compensation accompany the role.