Customer Experience Specialist — Fast-Paced Pizza Service

SmartRecruiters, Inc.; Aurora (CO); On-site; USD 21,000 - 23,000; Full time

Job summary

Domino's Pizza in Aurora, CO is seeking a Customer Service Representative to answer phones and assist carryout customers, while staying knowledgeable of our menu and maintaining a polished image. You will follow WOW steps to resolve requests and confirm customer details for every order.

This role emphasizes courteous service, accurate order handling, and adherence to company policies to ensure a smooth, steps-driven customer experience at a fast-paced store location.

Qualifications

• Answer phone or assist carryout customers politely and knowledgeably.
• Maintain a professional image according to standards.
• Demonstrate the WOW service steps to resolve requests.

Responsibilities

• Answer the phone or assist carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Ensure orders are accurate and confirmed with name and address.
• Follow proper procedure for products and uphold safety and cash handling rules.

Skills

Customer service

Phone support

Menu knowledge

Job description

Domino's Pizza in Aurora, CO is seeking a Customer Service Representative to answer phones and assist carryout customers, while staying knowledgeable of our menu and maintaining a polished image. You will follow WOW steps to resolve requests and confirm customer details for every order.

This role emphasizes courteous service, accurate order handling, and adherence to company policies to ensure a smooth, steps-driven customer experience at a fast-paced store location.