Guest Experience Specialist: Fast, Friendly Service

Domino's; Aurora (CO); On-site; USD 2,066,000 - 2,617,000; Full time

Job summary

Domino's Pizza is seeking a Customer Service Rep in Colorado to greet carryout and phone customers, provide friendly service, and follow standard image and WOW step procedures. The role emphasizes accuracy, courtesy, and product knowledge to ensure a positive customer experience.

The candidate should maintain a polished appearance and adhere to all service guidelines while assisting customers with menu options and order details.

Qualifications

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard.
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra

Responsibilities

• Deliver courteous service to customers over the phone and in person.
• Ensure orders are accurate and repeated for verification.

Skills

Customer service

Phone handling

Menu knowledge

Polite communication

Job description

Domino's Pizza is seeking a Customer Service Rep in Colorado to greet carryout and phone customers, provide friendly service, and follow standard image and WOW step procedures. The role emphasizes accuracy, courtesy, and product knowledge to ensure a positive customer experience.

The candidate should maintain a polished appearance and adhere to all service guidelines while assisting customers with menu options and order details.