Customer Experience Specialist — Fast-Paced Growth & Benefits

Domino's; Quincy (IL); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401k

Excellent career with opportunities

Awesome discounts on Pizza!

Full training with an industry leading

Job summary

Domino's in Quincy, IL is seeking a Customer Service Representative to ensure positive experiences for our customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency.

Responsibilities include taking orders, answering menu questions, upselling promotions, processing payments, and maintaining a clean, organized store. You’ll work as part of a friendly team in a fast-paced environment.

Qualifications

• A team player who is punctual and has a positive attitude.
• A fun and friendly person, who is comfortable talking to customers.
• Ability to work efficiently in a fast-paced environment.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Excellent communication and interpersonal skills.
• Flexibility to work evenings, weekends, and/or holidays.
• You are at least 16 years of age.

Responsibilities

• Provide friendly and attentive service to customers both over the phone and in-person.
• Assist customers with placing orders, customizing pizzas, and answering menu questions.
• Upsell additional menu items and promotions to enhance customer satisfaction.
• Handle inquiries, concerns, and complaints with empathy and professionalism.
• Accurately enter orders into the system and process payments.
• Maintain cleanliness and organization within the store.

Skills

Customer service

Communication

Team player

Fast-paced environment

Job description

Domino's in Quincy, IL is seeking a Customer Service Representative to ensure positive experiences for our customers. You will handle calls, online orders, and in-person inquiries with professionalism and efficiency.

Responsibilities include taking orders, answering menu questions, upselling promotions, processing payments, and maintaining a clean, organized store. You’ll work as part of a friendly team in a fast-paced environment.