Customer Experience Specialist — Flexible Hours & Bonuses

Domino's; Centralia (IL); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Flexible Hours

Competitive wages

Employee discount on all food items

Paid Training

Incredible Bonus Structure

Health, Dental & Vision Insurance after 60 days

Voluntary accident coverage

401(k) contribution ability

Job summary

Domino's in Centralia, Illinois, is hiring a Customer Service Representative who thrives in a fast-paced environment. The role focuses on providing support to customers, resolving inquiries with care, and maintaining records.

Key qualifications include excellent communication skills and the ability to handle difficult situations patiently. This position offers flexible hours, competitive wages, and health benefits after 60 days. Join our family-oriented team today!

Qualifications

• High-quality communication skills for interacting with customers.
• Ability to listen actively and show empathy.
• Experience with customer service software is preferred.
• Reliable and punctual work habits are essential.

Responsibilities

• Respond to customer inquiries through various channels.
• Maintain accurate customer records.
• Resolve issues in a professional manner.
• Process customer orders and transactions efficiently.
• Provide feedback to improve customer experience.

Skills

Excellent verbal and written communication skills

Strong active listening and empathy skills

Proven ability to remain calm under pressure

Problem-solving mindset

Proficiency with CRM systems

Ability to multitask

Organizational skills

Strong work ethic

Team collaboration

Job description

Domino's in Centralia, Illinois, is hiring a Customer Service Representative who thrives in a fast-paced environment. The role focuses on providing support to customers, resolving inquiries with care, and maintaining records.

Key qualifications include excellent communication skills and the ability to handle difficult situations patiently. This position offers flexible hours, competitive wages, and health benefits after 60 days. Join our family-oriented team today!