Customer Experience Specialist — Fast-Paced Growth

R551US The Finish Line, Inc.; Lakewood (CO); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Retirement plans

Employee discounts

Career growth opportunities

DEI initiatives

Job summary

The Finish Line, Inc. is seeking an Associate in Colorado to assist with daily store operations and deliver outstanding customer experiences. You will help shape store success and contribute to company growth.

This role supports customer service excellence, sales targets, and efficient merchandising while working in a dynamic environment. Weekend and holiday availability is required, with competitive pay and benefits.

Qualifications

• Experience in retail or similar role with sales targets preferred.
• Customer-focused approach delivering memorable service.
• Strong communication and collaboration in fast-paced environments.
• Positive attitude, reliability, and strong work ethic.
• Willingness to work weekends and holidays as needed.
• Basic math and comfort with POS systems.
• Clear spoken English for customer interactions.

Responsibilities

• Create an exceptional shopping experience by addressing customer needs and resolving issues.
• Drive store sales and profitability through product management and promotions.
• Participate in inventory, merchandising, shipments, and store upkeep.
• Collaborate with teammates to meet store goals and follow policies.

Skills

Customer service

Sales targets

Communication

Teamwork

Flexibility

POS systems

Tools

POS systems

Job description

The Finish Line, Inc. is seeking an Associate in Colorado to assist with daily store operations and deliver outstanding customer experiences. You will help shape store success and contribute to company growth.

This role supports customer service excellence, sales targets, and efficient merchandising while working in a dynamic environment. Weekend and holiday availability is required, with competitive pay and benefits.