Customer Experience Specialist - Day Shift (Mon–Fri)

Kelly; Saint Joseph (MO); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings plan

Paid holidays

Transit benefit

Paid sick leave

Job summary

Kelly is seeking an administrative assistant in Saint Joseph, MO to provide customers with accurate information on production, receipts, and shipments. You will maintain inventories and respond professionally to inquiries.

The role is full-time with a Monday–Friday schedule and a pay rate of $22.12 per hour. Benefits include medical, dental, vision, retirement plans, paid holidays, and transit benefits.

Qualifications

• High school diploma or equivalent.
• Prior administrative or customer-account experience.
• Excellent oral and written communication, listening, and customer-service skills.
• Ability to multitask, clarify problems, and follow instructions at an intermediate level.
• Basic problem-solving and decision-making skills.
• Strong attention to detail and organizational skills.
• Professional, courteous, positive attitude and ability to work in a team environment.
• Computer skills for data entry and creating and editing data.
• Knowledge of Microsoft Office, Outlook, Internet Explorer, and similar tools.
• Understanding of fundamental business concepts, practices, and procedures.

Responsibilities

• Provide customers with accurate information regarding production, receipts, and material shipments.
• Maintain accurate inventories and resolve inventory or reporting issues.
• Represent the company positively by responding to customer inquiries professionally, promptly, and accurately.
• Work effectively as part of a team and follow through on commitments.
• Demonstrate accuracy and attention to detail; role requires some supervision.

Skills

Customer service

Communication skills

Multitasking

Attention to detail

Teamwork

Problem-solving

Data entry

Education

High school diploma

Tools

Microsoft Office

Outlook

Microsoft Excel

Job description

Kelly is seeking an administrative assistant in Saint Joseph, MO to provide customers with accurate information on production, receipts, and shipments. You will maintain inventories and respond professionally to inquiries.

The role is full-time with a Monday–Friday schedule and a pay rate of $22.12 per hour. Benefits include medical, dental, vision, retirement plans, paid holidays, and transit benefits.