Customer Experience Specialist — Bilingual & Jewelry Savvy

Community Based Sales and Assistance; Cape Coral (FL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid vacation after eligibility requirements are met.

Ongoing paid training and professional development.

Employee discounts.

Job summary

Community Based Sales and Assistance in Cape Coral, Florida, is seeking a Customer Experience Specialist who genuinely enjoys helping people. This role emphasizes empathy in customer interactions, where you’ll engage with diverse clients, from celebrations to challenges. A positive attitude and a willingness to learn are essential, as training will be provided.

You will build trust and assist customers with transactions while ensuring a welcoming and organized environment. Join us for a rewarding career with growth opportunities!

Qualifications

• Must be able to lift and carry up to 25 pounds.
• Ability to stand for extended periods throughout the workday.
• Comfortable speaking with customers in person, over the phone, and through text or email.

Responsibilities

• Welcome every customer with professionalism and enthusiasm.
• Read customer emotions and adapt communication style appropriately.
• Assist customers with buying, selling, pawning, and redeeming merchandise.

Skills

Strong Attention to Detail

Customer Service Experience

Fluent in English and Spanish

Ability to Self-Motivate

Education

High School Diploma or equivalent

Job description

Community Based Sales and Assistance in Cape Coral, Florida, is seeking a Customer Experience Specialist who genuinely enjoys helping people. This role emphasizes empathy in customer interactions, where you’ll engage with diverse clients, from celebrations to challenges. A positive attitude and a willingness to learn are essential, as training will be provided.

You will build trust and assist customers with transactions while ensuring a welcoming and organized environment. Join us for a rewarding career with growth opportunities!