Customer Experience Specialist

Dollar General Corporation; West Union (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Sales Associate to be the primary contact for customers in a retail setting. You will help customers locate and purchase items, operate the register, stock shelves, and maintain store cleanliness to support profitability and customer satisfaction.

Typical duties include greeting customers, handling cash, processing payments, stocking, and ensuring merchandise displays are current and organized.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total purchases, collect payment, give change, bag merchandise.
• Follow company merchandise processes; unpack, stock, restock, rotate merchandise, and build displays.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving area, assist with sidewalk displays.

Skills

Interpersonal skills

Oral communication

Safety awareness

Planogram reading

Cash handling

Basic math

Cash register proficiency

Stock merchandising

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Sales Associate to be the primary contact for customers in a retail setting. You will help customers locate and purchase items, operate the register, stock shelves, and maintain store cleanliness to support profitability and customer satisfaction.

Typical duties include greeting customers, handling cash, processing payments, stocking, and ensuring merchandise displays are current and organized.