Customer Experience Specialist (Retail Sales)

Dollar General Corporation; Columbus (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General Corporation is seeking a Sales Associate to serve as a customer-facing point of contact. You will assist customers in finding and purchasing merchandise, operate the cash register, stock shelves, and maintain store cleanliness. The role supports store profitability and asset protection.

Responsibilities include greeting customers, handling POS transactions, restocking, and keeping displays organized in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build merchandise displays.
• Clean the store, take out trash, dust and mop store floors, clean restroom and receiving room, and help set up sidewalk displays.

Skills

Customer service

Cash handling

Stocking merchandise

POS operation

Team collaboration

Communication skills

Education

High school diploma or equivalent

Job description

Dollar General Corporation is seeking a Sales Associate to serve as a customer-facing point of contact. You will assist customers in finding and purchasing merchandise, operate the cash register, stock shelves, and maintain store cleanliness. The role supports store profitability and asset protection.

Responsibilities include greeting customers, handling POS transactions, restocking, and keeping displays organized in a fast-paced environment.