Customer Experience Specialist

Dollar General; Pensacola (FL); On-site; USD 15,000 - 21,000; Full time

Job summary

Dollar General is seeking a Sales Associate to serve as a primary customer contact, assist shoppers, operate the checkout, and maintain merchandising standards. The role involves stocking, cleaning, and following store procedures to maximize profitability and protect assets.

The position requires a high school diploma or equivalent and is typically full-time, with duties including greeting customers, processing transactions, stocking and organizing merchandise, and ensuring a clean, orderly

Qualifications

• Customer service focus and ability to assist customers.
• Familiarity with safety practices and policies.
• Ability to read and follow planograms and merchandise presentation guides.
• Cash handling proficiency and basic math.
• Ability to operate a cash register and handle transactions.
• Ability to stock and organize merchandise.

Responsibilities

• Provide excellent customer service and assist customers.
• Operate cash register, process purchases, and make change.
• Unpack, stock, restock, and rotate merchandise on shelves; build displays.
• Maintain store cleanliness and assist with backroom duties.

Skills

Interpersonal communication

Safety policies

Planogram literacy

Cash handling

Basic math

Cash register operations

Stock merchandise

Education

High school diploma or equivalent

Tools

Handheld scanners

Pricing guns

Job description

Dollar General is seeking a Sales Associate to serve as a primary customer contact, assist shoppers, operate the checkout, and maintain merchandising standards. The role involves stocking, cleaning, and following store procedures to maximize profitability and protect assets.

The position requires a high school diploma or equivalent and is typically full-time, with duties including greeting customers, processing transactions, stocking and organizing merchandise, and ensuring a clean, orderly