Customer Experience Specialist

Walgreens Co.; San Lorenzo (PR); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Puerto Rico is seeking a Customer Experience Associate to deliver friendly checkout service, greet customers, and assist with products to ensure a positive store experience.

You will handle cash, process returns and exchanges, stock shelves, maintain clean counters, and support in-store operations while following company policies and aiming for high customer satisfaction.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Six months of experience in a retail environment preferred.
• Prior work experience with Walgreens preferred.

Responsibilities

• Models and delivers a distinctive and delightful customer experience.
• Registers sales on assigned cash register and provides courteous, fair, friendly checkout service.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Keeps counters and shelves clean and merchandised; checks in and prices merchandise.
• Processes returns, refunds, exchanges, and rain checks as needed.
• Maintains store appearance and assists with displays and stock rotation.
• Provides customer service in the photo area and supports web pick-up responsibilities.

Skills

English fluency

Retail experience

Walgreens experience

Flexible schedule

Job description

Walgreens Co. in Puerto Rico is seeking a Customer Experience Associate to deliver friendly checkout service, greet customers, and assist with products to ensure a positive store experience.

You will handle cash, process returns and exchanges, stock shelves, maintain clean counters, and support in-store operations while following company policies and aiming for high customer satisfaction.