Retail Customer Experience Specialist (Flexible Schedule)

Walgreens Co.; Hatillo (PR); On-site; USD 21,000 - 26,000; Full time

Job summary

Walgreens Co. in Puerto Rico is seeking a customer-focused associate to deliver courteous checkout experiences and assist shoppers with products and services. You will handle cash transactions, process returns, and keep displays tidy while supporting photo services and web pickup tasks.

The role requires English fluency, willingness to work evenings and weekends, and may involve prior retail experience. Employment offers benefits and was posted with the typical hourly pay range.

Qualifications

• Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
• Requires willingness to work flexible schedule, including evenings and weekend hours
• Prefer six months of experience in a retail environment

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services.
• Resolves customer issues and answers questions to ensure a positive customer experience.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers).
• Assists with exterior and interior maintenance by ensuring clean, neat store condition and appearance.

Skills

Customer service

Cashier operations

Retail experience

English language

Tools

POS system

Store equipment

Job description

Walgreens Co. in Puerto Rico is seeking a customer-focused associate to deliver courteous checkout experiences and assist shoppers with products and services. You will handle cash transactions, process returns, and keep displays tidy while supporting photo services and web pickup tasks.

The role requires English fluency, willingness to work evenings and weekends, and may involve prior retail experience. Employment offers benefits and was posted with the typical hourly pay range.