Customer Experience Specialist

Dollar Tree, Inc.; Philadelphia (Philadelphia County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Educational Assistance

Employee Assistance Program

Job summary

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a welcoming shopping experience.

You will assist customers with questions and recommendations, manage sales transactions at the register, and help unload merchandise and restock shelves to meet productivity standards. You will maintain a clean, safe, and respectful store environment, communicate effectively with customers and teammates, and take on additional duties as needed to support daily store operations.

Qualifications

• High school diploma or equivalent preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred.
• Ability to follow instructions and interpret operational documents is required.
• Must be able to lift between 30 and 50 lbs. and be capable of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Excellent customer service and relationship management skills are required.
• Strong organizational and communication skills are required.
• Strong problem-solving and decision-making skills are required.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the registered and maintain cash register security.
• Maintain security of cash and protect company assets.
• Keep the store well-stocked and recover merchandise.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a positive, safe, and respectful environment with professional interactions.
• Maintain the cleanliness throughout the store, including bathrooms, floors, and trash removal.
• Perform other duties as assigned.

Skills

Customer service

Communication

Multi-tasking

Physical stamina

Education

High School diploma or equivalent

Job description

Dollar Tree, Inc. is seeking a Customer Service Associate to deliver a welcoming shopping experience.

You will assist customers with questions and recommendations, manage sales transactions at the register, and help unload merchandise and restock shelves to meet productivity standards. You will maintain a clean, safe, and respectful store environment, communicate effectively with customers and teammates, and take on additional duties as needed to support daily store operations.