Customer Experience Specialist

Dollar General Corporation; Dyersville (IA); On-site; USD 17,000 - 21,000; Full time

Job summary

Dollar General is hiring a Sales Associate to help customers locate and purchase merchandise, operate the register, stock and display products, and keep the store clean and organized. The role emphasizes friendly customer service, accurate cash handling, and adherence to merchandising guidelines.

The position requires basic math skills and a high school diploma (or equivalent). It involves standing for long periods, lifting, and frequent stocking tasks in a fast-paced environment.

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow planogram and merchandise presentation guides.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform cash register functions.
• Ability to stock merchandise.

Responsibilities

• Provide excellent customer service, greet and assist customers.
• Operate cash register and scanner to itemize and total purchases, collect payment, give change, bag merchandise.
• Follow company merchandise processes; unpack, stock, restock, and rotate merchandise on shelves and build displays.
• Clean the store, take out trash, dust and mop floors, clean restrooms and receiving room, set up sidewalk displays.

Skills

Interpersonal communication

Safety procedures

Planogram compliance

Cash handling

Basic math

Cash register operation

Stock merchandise

Education

High school diploma or equivalent

Job description

Dollar General is hiring a Sales Associate to help customers locate and purchase merchandise, operate the register, stock and display products, and keep the store clean and organized. The role emphasizes friendly customer service, accurate cash handling, and adherence to merchandising guidelines.

The position requires basic math skills and a high school diploma (or equivalent). It involves standing for long periods, lifting, and frequent stocking tasks in a fast-paced environment.