Customer Experience Specialist

Walgreens; Marlborough (MA); On-site; USD 15,000 - 25,000; Full time

Job summary

Walgreens Marlborough, MA is seeking a helpful customer experience and operations associate. You will greet customers, assist with products and services, and deliver courteous, efficient checkout service.

Responsibilities include ringing up purchases, processing returns, keeping displays tidy, rotating stock, and aiding with photo services and web order pickup. Must be fluent in English, able to work flexible shifts including evenings and weekends; prior retail experience is preferred but not

Qualifications

• Fluent in reading, writing, and speaking English.
• Willingness to work a flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.
• Prior Walgreens experience preferred.

Responsibilities

• Greet customers and provide assistance to ensure a positive experience.
• Operate cash register, process transactions, returns, refunds, and exchanges.
• Maintain clean, well-merchandised counters and shelves; price items as directed.
• Assist with displays, stock rotation, and restocking as needed.
• Provide photo area services and assist with web order pickup.
• Uphold asset protection procedures and comply with company policies.
• Assist with exterior and interior maintenance and store upkeep.
• Participate in training and complete assigned program requirements.

Skills

Customer service

Cash handling

Merchandising

Inventory management

Store systems

Photo services

Order pickup

Regulatory compliance

Team collaboration

Tools

POS systems

Job description

Walgreens Marlborough, MA is seeking a helpful customer experience and operations associate. You will greet customers, assist with products and services, and deliver courteous, efficient checkout service.

Responsibilities include ringing up purchases, processing returns, keeping displays tidy, rotating stock, and aiding with photo services and web order pickup. Must be fluent in English, able to work flexible shifts including evenings and weekends; prior retail experience is preferred but not