Customer Experience & Retail Specialist

Walgreens; Reading (MA); On-site; USD 22,041 - 24,796; Full time

Job summary

Walgreens in Reading, MA is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will process transactions, maintain merchandise displays, and support store operations including web pick-up and returns.

A flexible schedule including evenings and weekends is preferred. Prior retail experience and English fluency are encouraged, with a friendly, service-oriented approach and the ability to work

Qualifications

• Must be fluent in reading, writing and speaking English.
• Willingness to work flexible schedule including evenings and weekends.

Responsibilities

• Greet customers and assist with products and services.
• Resolve customer issues to ensure a positive experience.
• Model and share customer service best practices with team.
• Process transactions, returns, and exchanges accurately.
• Maintain clean shelves and merchandise displays.
• Assist with web pick-up and other store duties as directed.

Skills

English fluency

Customer service

Retail experience

Job description

Walgreens in Reading, MA is seeking a Customer Experience/Operations associate to greet customers, assist with products and services, and ensure a positive shopping experience. You will process transactions, maintain merchandise displays, and support store operations including web pick-up and returns.

A flexible schedule including evenings and weekends is preferred. Prior retail experience and English fluency are encouraged, with a friendly, service-oriented approach and the ability to work