Retail-Focused Customer Experience Associate

Walgreens; Milford (MA); On-site; USD 22,041 - 24,796; Part time

Job summary

Walgreens in Milford, MA is hiring Customer Experience and Operations staff who greet customers, assist with products, and ensure a positive shopping experience. You will handle cashier duties, processing transactions, returns, and exchanges, while keeping shelves neat and engaging customers with relevant product recommendations.

Applicants should be fluent in English with willingness to work evenings and weekends. Prior retail experience is preferred but not required; training is provided.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.

Responsibilities

• Greet and assist customers with products and services to create a positive experience.
• Resolve customer issues and answer questions to ensure satisfaction.
• Provide courteous, fast, and efficient service at the register.
• Suggest items and upsell where appropriate.
• Maintain clean and merchandised counters and shelves; restock as needed.
• Handle returns, refunds, and exchanges per store policy.
• Assist with web pick-up and store operations.

Skills

Customer service

Communication

English fluency

Teamwork

Problem solving

Tools

Cash register

Point-of-sale system

Store systems

Job description

Walgreens in Milford, MA is hiring Customer Experience and Operations staff who greet customers, assist with products, and ensure a positive shopping experience. You will handle cashier duties, processing transactions, returns, and exchanges, while keeping shelves neat and engaging customers with relevant product recommendations.

Applicants should be fluent in English with willingness to work evenings and weekends. Prior retail experience is preferred but not required; training is provided.