Customer Experience Specialist — Fast, Friendly Service

wawa; Linden (NJ); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Mental health support

ESOP

401(k) + match

Education assistance

Store discount

Paid time off

Flexible schedules

Job summary

Wawa is seeking a Customer Service Associate to greet customers, prepare food, manage transactions, and keep the store clean and stocked. You will assist with fuel and gift cards, comply with age-verification for restricted items, and collaborate with a team in a fast-paced environment.

The role emphasizes friendly service, reliability, and teamwork, with opportunities to participate in store operations and promotions while supporting a beloved brand known for putting people first.

Qualifications

• Great communication and customer service skills.
• Ability to thrive in a fast-paced environment and multitask.
• Must be 16+ years old with reliable transportation.
• Enjoy working in a team environment.

Responsibilities

• Greet and engage with customers to ensure their needs are met both quickly and courteously.
• Prepare food items such as breakfast items, sandwiches, beverages, and pizzas; keep coffee station clean and organized.
• Operate the cash register, handle payments, activate fuel and gift cards, assist with lottery and ID verification for age-restricted products.
• Ensure stores are well-stocked and shelves are fresh, full, and inviting.
• Help keep stores clean and safe by following all policies and guidelines.
• Complete store housekeeping duties including cleaning, dusting, sweeping, mopping, trash, and more.

Skills

Great communication

Customer service

Fast-paced multitasking

16+ years old

Team player

Job description

Wawa is seeking a Customer Service Associate to greet customers, prepare food, manage transactions, and keep the store clean and stocked. You will assist with fuel and gift cards, comply with age-verification for restricted items, and collaborate with a team in a fast-paced environment.

The role emphasizes friendly service, reliability, and teamwork, with opportunities to participate in store operations and promotions while supporting a beloved brand known for putting people first.