Customer Experience Specialist

TechniPower, Inc.; Bryan (TX); On-site; USD 42,000 - 64,000; Full time

Job summary

TechniPower, Inc. in Bryan, TX is seeking a Customer Experience Specialist to join a women-owned manufacturing company. You will support customers and outside sales in a defined region, handle orders, product questions, and issue resolution while collaborating with internal teams to deliver an exceptional customer experience.

This is a Temp-to-Perm, on-site role requiring 2+ years in customer service or sales, strong communication and MS Office skills, and the ability to learn Macola and Synergy.

Qualifications

• 2+ years of customer service or sales experience.
• Strong communication, organization, and computer skills.
• Proficient with Microsoft Office.
• Ability to learn Macola and Synergy; previous experience preferred.
• Commercial furniture industry experience is a plus.

Responsibilities

• Support customers and outside sales representatives within a designated region.
• Assist with orders, product questions, and issue resolution while working closely with internal teams to deliver an exceptional customer experience.

Skills

Customer service

Sales support

Communication

Organizational skills

Tools

Microsoft Office

Macola

Synergy

Job description

I ha ve a client in the Bryan, Texas area looking for a Customer Experience Specialist.

In this role, you'll join a women owned manufacturing company, supporting customers and outside sales representatives within a designated region. You'll assist with orders, product questions, and issue resolution while working closely with internal teams to deliver an exceptional customer experience.

This is a Temp to Perm position and required to be fully On-Site.

Qualifications

• 2+ years of customer service or sales experience.
• Strong c ommunication, organization, and computer skills.
• Proficient with Microsoft Office.
• Ability to learn Macola and Synergy; previous experience preferred.
• Commercial furniture industry experience is a plus.