Customer Experience Specialist

Belk, Inc. & Belk eCommerce LLC.; Branson (MO); On-site; USD 11,000 - 19,000; Part time

Job summary

Belk is seeking a customer-focused associate in Branson, MO to greet customers, build relationships, and drive sales. This hourly role emphasizes service quality, product knowledge, and teamwork in a fast-paced retail setting.

The position requires handling transactions accurately, assisting with store operations, and maintaining a welcoming, well-presented selling floor. Applicants should be able to lift up to 40 lbs and work flexible hours.

Qualifications

• Excellent customer service and a drive to achieve store objectives.
• Willingness to learn and take ownership of tasks.
• Strong communication skills and teamwork.
• Able to work a flexible schedule including nights, weekends, and holidays.
• Able to move around all store areas and lift up to 40 lbs.

Responsibilities

• Greet, engage, and assist customers to enhance shopping experience.
• Apply suggestive selling and product recommendations.
• Process transactions accurately and efficiently.
• Handle inquiries, returns, and concerns professionally.
• Maintain selling areas, signage, fitting rooms, and cleanliness through daily recovery.
• Support store operations with fulfillment, pricing, promotions, and product placement.
• Follow asset protection and safety procedures to minimize risk.

Skills

Customer service

Ownership

Communication

Tech-savvy

Flexible schedule

Lifting 40 lbs

Job description

Belk is seeking a customer-focused associate in Branson, MO to greet customers, build relationships, and drive sales. This hourly role emphasizes service quality, product knowledge, and teamwork in a fast-paced retail setting.

The position requires handling transactions accurately, assisting with store operations, and maintaining a welcoming, well-presented selling floor. Applicants should be able to lift up to 40 lbs and work flexible hours.