Customer Experience Specialist

Walgreens; Annapolis (MD); Remote; USD 27,552 - 41,328; Full time

Job summary

Walgreens is seeking a Customer Service Associate in the Annapolis area. The role involves greeting customers, answering questions, and assisting with products and services to ensure a positive in-store experience.

You will handle checkout transactions, returns, and exchanges, keep shelves tidy, and support promotions and photo services as needed. Prior customer service experience and a Bachelor’s degree are preferred.

Qualifications

• Experience interacting with customers to deliver a positive shopping experience.
• Ability to resolve customer issues and answer questions to ensure satisfaction.
• Familiarity with Walgreens products and services is a plus.

Responsibilities

• Greet customers and assist with products and services to attract shoppers.
• Resolve issues and answer questions to ensure a positive customer experience.
• Provide courteous, friendly, prompt service and assist in store operations.
• Handle checkout, process transactions, returns, rain checks, refunds, and exchanges.
• Keep shelves stocked, inventory updated, and store clean and organized.
• Assist with promotions, renewals, and customer service tasks as needed.

Skills

Customer service

Communication

Cash handling

POS system usage

Teamwork

Education

Bachelor's Degree

Tools

POS systems

Job description

Walgreens is seeking a Customer Service Associate in the Annapolis area. The role involves greeting customers, answering questions, and assisting with products and services to ensure a positive in-store experience.

You will handle checkout transactions, returns, and exchanges, keep shelves tidy, and support promotions and photo services as needed. Prior customer service experience and a Bachelor’s degree are preferred.