Customer Experience & Showroom Leader

Find Great People | FGP; Columbia (SC); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading recruiting firm in South Carolina is seeking a driven Customer Service Manager to oversee their showroom and service teams. The ideal candidate will have significant retail experience and a proven ability to boost sales through exceptional customer service. This role provides an opportunity for leadership and strategic oversight, ensuring an inviting showroom and outstanding customer experience. The position is full-time with compensation based on commissions and bonuses.

Qualifications

• Several years of experience in customer service and retail management.
• Proven sales driving capabilities through merchandising and upselling.
• Ability to handle a fast-paced work environment.

Responsibilities

• Lead and motivate the customer service and showroom team.
• Oversee daily operations and ensure service excellence.
• Manage showroom layout and visual merchandising.

Skills

Leadership

Customer engagement

Problem-solving

Communication

Multitasking

Education

Bachelor’s degree in business administration or related field

Tools

Microsoft Office

Customer service software

Job description

A leading recruiting firm in South Carolina is seeking a driven Customer Service Manager to oversee their showroom and service teams. The ideal candidate will have significant retail experience and a proven ability to boost sales through exceptional customer service. This role provides an opportunity for leadership and strategic oversight, ensuring an inviting showroom and outstanding customer experience. The position is full-time with compensation based on commissions and bonuses.