Automotive Service Lead — Customer Experience & Growth

Kia Country of Charleston; Charleston (SC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

401(K) Retirement Plan

Medical, Dental, Vision Insurance Options

Job summary

A leading automotive service provider in Charleston is seeking a service manager to oversee service orders and ensure exceptional customer experience. The ideal candidate must be organized, friendly, and able to manage a team effectively. Strong communication skills and a clean driving record are essential. This role offers valuable opportunities for career growth within a family-owned business committed to professional development and excellent service.

Qualifications

• Demonstrated ability to manage others.
• Consistent record of service and sales success.
• Clean driving record and valid driver’s license.

Responsibilities

• Oversee service orders and flow of Drive Lane.
• Ensure customers receive prompt and courteous service.
• Provide concierge support for owner inquiries.
• Assist in diagnosing vehicle problems and ordering parts.

Skills

Organized and friendly personality

Time management skills

Fantastic communication skills

Team oriented and self-motivated

Job description

A leading automotive service provider in Charleston is seeking a service manager to oversee service orders and ensure exceptional customer experience. The ideal candidate must be organized, friendly, and able to manage a team effectively. Strong communication skills and a clean driving record are essential. This role offers valuable opportunities for career growth within a family-owned business committed to professional development and excellent service.